Good to know
Frequently asked questions.
Is the wave mark really on every product?
Yes — our friendly little wave mark is printed, embroidered, debossed or screen-printed onto every piece. See it up close on any product page.
Which size should I choose?
See our Sizes & Options guide for coolers and shade shelters.
What are your products made from?
Stainless steel, plush and quick-dry fabrics, rotomolded coolers, waterproof roll-top materials, cotton canvas, neoprene and UPF ripstop. See Quality & Materials.
Do you ship to my area?
We ship across the United States, typically arriving in 3–5 business days. Free shipping over $150.
What's your return policy?
A 30-day happiness guarantee — if something isn't right, we'll make it right. See Returns.
How should I care for my gear?
Care details are on each product page and on our Quality & Materials page.